At
byRemote, Inc., we strive to provide you with as
much information about our company, product and
service offerings and actual customer applications
as possible in order for you to make an informed
decision on your next surveillance investment.
If you have additional questions that may not have
been answered on our site, please find our contact
information below.
Public
Relations & Media Inquiries
Authorized
Partner Program Inquiries
Investments
& Business Proposals
Pre-Sales
Technical Questions
Customer HelpDesk
Billing Inquiries
General
Inquiries
Corporate
Contact Information
Customer Service Office Hours
Public
Relations & Media Inquiries: byRemote
welcomes all media opportunities. If you are
interested in covering our products and services, please contact our Public Relations department:
By
email:
By phone: (701) 238-4901
Authorized
Partner Program Inquiries:
byRemote, Inc. continues to partner with
Telecommunications Companies, Internet
Service Providers (ISP), Value-Added Resellers
(VAR), Network
Integrators, Security Companies, IP Video
Manufacturers and Installers to provide the most
reliable
products and services. If you would like to
inquire about our Authorized Partner Program, please
contact our Business Development department:
By
email:
By phone: (701) 234-9060 ext 1
Investments & Business Proposals: byRemote, Inc.,
privately-held and headquartered in
Fargo, North Dakota, currently manages clients spanning from New York to Hawaii
with integrated network solutions in residential, retail,
hospitality, financial, construction, manufacturing, medical, child care, government and
educational markets. byRemote, Inc. will continue
to be leader in the IP video surveillance market by offering our Video as
a Service (VaaS) and Managed Video as a Service (MVaaS)
line of products and services. If
you are interested in investing in our company or would like to present a
business proposal to us, please contact our Business Development department:
By
email:
By phone: (701) 234-9060 ext 1
Pre-Sales
Technical Questions: If
you have specific technical questions regarding the
functionality of the
Axis Communications network cameras or our Video as
a Service (VaaS) product line, please contact
our Product Development department:
By
email:
By phone: (701) 238-4901
Customer
HelpDesk: If
you are an existing byRemote customer or partner and need
assistance, please contact our Video Network
Operations Center (VNOC) for technical support:
By
email:
By phone: (701) 234-9060 ext 2
Billing
Inquiries: If
you are an existing customer or partner and have questions
about an invoice, or would like status on your
account, please contact our Billing department:
By
email:
By phone: (701) 234-9060 ext 1
General
Inquiries:
If
you have any general questions regarding our
company, products, software or services, please contact us:
By
email:
By phone: (701) 234-9060 ext 1
Corporate
Contact Information:
byRemote, Inc.
5702 33rd St S
Fargo, ND 58104
Office: (701)
234-9060
Fax: (866) 693-3262
Corporate
Web Site: www.byremote.net
Customer
Service Office Hours: Monday
through Friday
8:00 a.m. to 5:00 p.m.
Central Daylight Time (CDT)
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